Read through our customer testimonials to see what our clients think about Skylark Surveys

We used Ruth to carry out an EPC rating as she was local and we needed it done swiftly as we had to get it done quickly due to house sales.

Safe to say that we weren’t disappointed with the service we received. the survey was done at a convenient time for ourselves and also was sent through to us via email not too long after the actual survey was completed making it quicker for us to pass on to the relevant people.

I would not hesitate to recommend Ruth enough and would use Ruth again if required in the future.

Mr. & Mrs. O Whitmore


Many thanks for such a prompt service.

Mr N Lawrence

Swaffham, Norfolk

Ruth is highy professional, efficient and a real pleasure to work with. We required an EPC for the sale of our unoccupied family home. Her advice on the process was clear, rates are highly competitive, she undertook the assessment diligently and responded to questions quickly.  The assessment was done on a Friday afternoon and the certificate was available on the EPC website the following Monday morning: superb service!

I would recommend, without hesitation Skylark Surveys & Solutions and the first class service they provide.

Mr Ian Hepburn

Gressenhall, Norfolk

We needed an EPC doing quickly for our house sale and Ruth had been recommended to us so was the natural choice. We were accommodated with a weekend appointment at a time that suited us and we received our certificate promptly afterwards.

Everything was explained to us during the survey, including ways we could save on our energy bills. We would definitely recommend Ruth at Skylark to anyone needing an assessment and wouldn’t hesitate to use them in the future.

Truly a first class service at an excellent rate!!!

Mr. T Kett


5 Star Service! EPC arranged and carried out very quickly.  Would highly recommend.

Miss N Bartholomew


Ruth came to complete an EPC for me in March after my current one had expired. Very professional, would highly recommend and will be using again whenever needed.

K Rooney


I would just like to thank you for my recent EPC that you kindly done for me. I just wanted to say a few words in thanks:

The service provided for my recent EPC in Northampton was extremely professional and the information that you gave me was uncomplicated, clear and accurate. Customer service is a must for me and your company are certainly second to none. I would highly recommend you to anyone without hesitation.

Once again, thank you!

Mr. A Garabedian-Jacquest


We contacted Skylark Surveys and Solutions to arrange an EPC on our property.  The assessor was polite, punctual and very professional.  The EPC was carried out the next day, the certificate was sent over to us via email the next morning and a hard copy posted to us too.

I would strongly recommend Ruth to anyone needing her services and thank you for your assistance.

Mr & Mrs Harper


I really appreciated your friendly and accommodating approach.  It gave me confidence that you would and did, carry out the work in a professional manner.

Your promptness in providing me with the report was also very important to me.

Thank you very much.

J Drake


My brother and myself needed an EPC carrying out for probate to be granted on our late father’s house, Ruth was recommended to us as being very professional and caring.

She arrived at a time to suit us and provided a very efficient and prompt service, nothing was too much trouble.

I would highly recommend Ruth for any EPC.

Mr. M Tibbs

Kings Lynn

Ruth was absolutely fantastic. Initially answering all my questions over emails and then booking me in at a time convenient to me. Arriving on time and being very professional throughout. Explaining everything as she went through the stages of the EPC.

Truly lovely lady and I would certainly recommend.


S Meachen

Mattishall Norfolk

We were looking for somebody to visit our home and make an assessment for an EPC for our RHI application. Ruth Matsell was recommended to us.

Ruth was extremely pleasant and professional and informed us of everything she was doing. Within a short time we received our certificate and successfully applied for the RHI.

We would be happy to recommend Ruth.

Elaine & Graham Smith


Ruth responded swiftly to emails and arrived on time to the arranged appointment.  The EPC was carried out with no fuss or disruption.

The report was with me the very next day and she was happy to answer any questions we had.  Brilliant professional service and great value.

Mr C Stangroom


I used Ruth to update some rental properties I have, which soon require an EPC level C. She was super helpful giving me advice on how to reach the C level required. Communication was great keeping me informed at all times via emails and phone calls.  I will be using her expert advice and service again on a couple of other rental properties I have, I couldn’t recommend Ruth enough when needing an EPC.

M Van Driel

Engineer / Landlord

Our experience with Ruth had been fantastic, Ruth was in regular contact with us to ensure the appointment was at an appropriate time.

Ruth was happy to be left to complete the EPC while we got on with others issues within the house.

Ruth is reliable and if she says that she’ll do something then she’ll do it.

C. Eglen


Very happy with the service, prompt communications in run up to appointment and certificate issued within 24 hours. Was well prepared and methodical in approach . Thank you.

Mr G Putt


I contacted Ruth for some advice about an EPC, she was very helpful on the phone and explained things in a way I could understand. Thank you for your help Skylark!

Mr. C Howard